fenix 8 hr sensor cracking

8342411 said:

Nope, that's still part of the resin, metal sustained nothing. You know why? Because there was no impact.

Resin?  What resin?  The HR sensor is glass, and the surround is stainless steel.

Do you have children? Maybe one of them dropped them on the floor while you were taking a shower...

Indipendentemente da come possa essere successo è quello che sembra il problema. Analizzando la foto sembra un danno da impatto. È visibile un punto d'urto con relative crepe che si diramano su tutto il sensore. Fatto sta che fino ad ora è un caso isolato con l'ultimo sensore Garmin., non ho mai visto una cosa del genere fino ad ora. Implosione? Dubito fortemente.

There's no damage on the bottom side, you're jumping to senseless conclusions - all the marks you saw are sweat or stain marks from soap and wipes right off with a cloth. This is why it's better to ask questions than to run away with your imagination.

Managed to prove to Garmin that there was no impact as the watch was literally bulging, showing some kind of tention in the build quality which caused the back to shatter.

This is why forums on the internet should be avoided, nobody, not a single person made a single useful comment, everyone kept asking me if I didn't "forgot that I broke it".

Case closed, hope you learn from this.

8342411 said:

There's no damage on the bottom side, you're jumping to senseless conclusions

I did the very same thing to my watch - accidentally dropped it from about chest height and did the same damage. Even had similar damage to the metallic edge of the sensor lip like yours had. Garmin clearly have landed on the same side as everyone else in forum, but it sounds like you've been able to exert enough pressure on them to replace it anyway, so... congrats?

8342411 said:

This is why forums on the internet should be avoided, nobody, not a single person made a single useful comment

Uhhuh. I think you mean "Not a single person agreed with me and I find this very upsetting. I thought this would have played out differently". Well, it didn't - such is the nature of public opinion. Some people are going to have different experiences. If that offends, then its strong recommendation to stay off forums.

You're projecting your own fragile emotional response to people disagreeing with you onto me, so you can get off your high horse there Dr. Phil.

If I make a post saying "this watch didn't experience impact, how can I prove this to Garmin" and people respond with "It was impact", of course I hoped it would play out differently, ie. getting responses based off of the assumption that I have a genuine niche issue I need assistance with. Saying I'm wrong and it's impact serves no purpose.

People were telling me the watch has damage, when it's a goddamn soap spot that wipes off - shows you how intellectually stunted people are when they make claims with limited information.

Either way - Garmin replaced it, turned out it was a manufacturing defect after all.

8342411 said:

this watch didn't experience impact, how can I prove this to Garmin

Because we can see that it has. The evidence is right there in the photos. We're just going to disagree on this one unfortunately. All the best.

Bulging indicates issues with battery/charging. Now question is, was only the battery you've had at fault, or is there also an issue with thermal management when charging from very low charge to full (overheating).

BTW - don't be surprised so many people thought there was an impact as that's exactly what it looked like. Better images/angles, clean watch and mention about bulging would likely prevent this. Don't expect others to read your mind/look through your eyes.