Good afternoon,
Approximately two weeks ago, my watch started turning off spontaneously, without any action on my part. I haven't identified any specific pattern – this occurs during training, while sleeping, and during regular wear, happening between one and several times per day.
I've already tried the following troubleshooting steps:
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Cleaned the charging contacts
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Performed a factory reset
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Performed a factory reset with full data wipe
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Enabled button lock (suspected power button might be sticking)
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Re-flashed the firmware
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Joined the beta testing program to try different software versions
None of these actions resolved the issue.
I would appreciate your assistance in resolving this problem. I'm ready to provide any necessary diagnostic data – logs, dumps, etc. – to help identify the cause.
Thank you for your support.
