wi-fi error 0300

8557488 13 days ago

Hi everyone,

I'm stuck with the error in subject.

SSID and password are correct infact watch pass the connection test.

But when I try to do a wi-fi sychronization it remains in wi-fi search till the error appears.

When in search for a network if I go back to previous screen, display show "syncing..." but doesn't complete any sychronization.

Any suggestions?

Thanks

Fenix 8 - 47"

software 15.32

wi-fi 28.85

Top Replies

Garmin-Laurie 4 days ago +1 verified

Hello 8557488

I am sorry to hear you are having this issue. First I would recommend walking through these WiFi troubleshooting steps: Setting Up and Troubleshooting Wi-Fi on a Garmin Outdoor Watch

If you…

All Replies

+1 Garmin-Laurie 4 days ago

Hello 8557488

I am sorry to hear you are having this issue. First I would recommend walking through these WiFi troubleshooting steps: Setting Up and Troubleshooting Wi-Fi on a Garmin Outdoor Watch

If you are still having this issue, I would recommend reaching out to Garmin Product Support.

0 8557488 4 days ago in reply to Garmin-Laurie

Hi, thanks for reply. I've done all the steps in the WiFi troubleshooting guide but the error remains. The strange thing Is that all connection tests were successful, but every synchronization fails. Before last firmware update, synchronization works like a charm.

Maybe Is there a bug in 15.32 firmware?

0 Roby 3 days ago in reply to Garmin-Laurie

“I’m having the same issue, but instead of error 0300, I just get a message saying ‘Can’t connect to Wi-Fi’. Restarting the Fenix 8 usually fixes it, but once it disconnects again, it won’t reconnect.”

0 8557488 2 days ago in reply to Roby

Hi, Roby. You're right: restarting the watch fixes it, but only once. When it disconnects again some times connects but didn't sync, some times didn't connect at all, a few times reconnects and sync. Nothing changes powering off and restarting again. Modifing modem to transmit only in 2.4Ghz (before 2.4Ghz & 5Ghz band steering) was useless. I'm dazed and confused...

0 Roby 2 days ago in reply to 8557488

“Looks like you’ve got the same problem as me—hopefully the Garmin engineers sort it out.” Ciao

0 pgrey 2 days ago

This is probably due to disabling 8.2.11.b/g, on your router (SSID settings).

Sometimes this is a minimum-data-rate control on a SSID, such that if you set to say 12Mbps, you exclude b (but not g). If you dig around your routers' settings, try to find (or use forum/internet search) how to disable/enable 802.11.b (and/or g).