Fenix 8 Random Shutdown

4300519 3 days ago

Fenix 8 47mm

Software 13.37

The watch has been shutting down at random since the last software (13.37) update. The watch is not restarting, and half the time the only way I can bring the watch back on is by connecting it to the charger. Would love to know how to resolve this and when the next update will be released to fix this issue.

0 Hilikus 3 days ago

Same here. And nobody cares from Garmin thinking in returning my Fenix

0 bluefish 3 days ago

4300519 said:
when the next update will be released

The official software versions are released once a quarter.

0 4300519 3 days ago

Update this morning - the device is a brick. The watch no longer powers on on its own. The only way to power on is to connect it to a charger, and it will turn off immediately when unplugged even though it shows 100% battery life. I’m extremely disappointed with this experience. In desperation I tried a full data reset on the watch and that didn’t address the issue.

0 Hilikus 2 days ago in reply to 4300519

Really mad at Garmin releasing untested software. This filosofy of release now fix later it just hinders credibility. No longer a Garmin fan