Fenix8 ech

Hello @Marek

I am sorry to hear you are having this issue. For this, I have some additional questions. 

• Do you have your location set correctly in the Connect app? Steps to Verify Country of Residence in the Garmin Connect App
• Do you have the phone's location services enabled for the Connect app? If not, I would recommend this. 
• If you have to change either of these, force close the app, and reopen. 

If this is still not prompting the ECG set up, I would recommend completing these steps: 

1. Uninstall the Connect Mobile app
2. Clear the phone cache and history
3. Ensure the watch does not appear in the phone's Bluetooth menu. If it is, please remove the device
4. Powercycle the watch and phone. To do this, hold the Light button until this shuts off. Then power on again
5. Reinstall the Connect Mobile app
6. Try the pairing again ( Be sure there are no other Bluetooth enabled device nearby)

If this is still not prompting the ECG setup, I would recommend completing a factory reset on the watch: 

1. Ensure the watch is powered off.
   • You may need to hold LIGHTfor up to 30 seconds to turn the watch off.
2. Press and hold BACK and START/STOP.
3. Press LIGHT to power the watch on while holding these two buttons.
4. After the first beep release START/STOP.
5. After the second beep release the remaining button.