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F8 AMOLED 51mm: Something is defaulting my shortcut to open COMPASS ap, instead set function.

esselite
5 months ago

Something is defaulting the shortcut configuration to different function. My shortcut of the button HOLD START is setup on the smartphone to initiate Voice Assistant. But when I press HOLD + START it is opening compass screen instead Voice Assistant. When I go back to smartphone and select again in shortcut setting Voice Assistant, then it works correctly, but after some random time, it again opens COMPASS. See video: https://youtu.be/1Fe1_uxHwaI

  • 0 5 months ago

    Same issue for me - two days into ownership of my F8 47mm AMOLED.

    This morning when I held down on the START button that I had assigned to the wallet shortcut, I found that it was opening up the compass/ABC app.

    Restarting the watch fixed it, with the additional bug of disabling the AOD function, no matter what options I toggled in display settings, battery saver, sleep mode, display on/off toggle, everything...

  • 0 5 months ago in reply to 4778607

    Hello.

    It seems that this is the same problem. The buttons assigned by the user his convenience for quick access to functions are reset.
    In my case after trying to dial a number, the settings for the "start" button are reset to the compass. This happens when I go back and then want to set the watch to lock the screen. My "start" button is set to lock the watch screen. Why does this happen?

    I don't remember exactly what I pressed, but resetting the buttons assigned by default to another function subsequently switched to the compass also happened in other cases. Then it was necessary to either reboot or confirm the assigned combination of buttons in the menu in order for everything to return back.

    Garmin engineers, please sort this out.

  • +1 5 months ago in reply to Karaban

    Hello, I am sorry to hear you are having this issue. Have you ensured the watch and Connect app are on the latest software version? If not, I would recommend trying this. I would also recommend powercycling the phone and hard reset the watch. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. 

    I was not able to reproduce this on my watch. However, if this continues, I would love to help investigate this further. For this, please feel free to reach out to me via Private message. 

  • 0 5 months ago

    same for me

    this load of codswallop comes up when googled....

    f the top right button on your Garmin Fenix 8 is now opening the compass function, it likely means that the button shortcut has been accidentally changed in the watch settings; you can adjust this by accessing the "Controls Menu" on your watch and re-assigning the top right button function to something else. 

    How to fix:
    • Access the Controls Menu:
      Hold down the top right button (the button that is now opening the compass) to open the "Controls Menu" on your watch. 

    • Customize Button Function:
      Navigate through the menu options to find the top right button and select it to change its assigned function. 
    • Select desired function:
      Choose the function you want the top right button to perform, which could be anything other than the compass. 
      if I hold down the right hand button it does not bring up the controls menu, it just brings up the bloody compass still
      Help please
      All latest software installed
      cheers Mark