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Blemishes Out OF Box on Fenix 8 Models Only?!?

I have a new out of box Fenix 8 models that's a 51mm AMOLED, this has 2 notches or scuffs around the area of the flashlight, its where the polycarbonate is on the chassis of the device.  I called Kara @ Garmin.... (oh boy does she represent Garmin to the bestest of their abilitys...  SorryNotSorry....  She responded with..

"The reason for this is proprietary and it is designed to be there, an assumption can be made that this was needed due to the flashlight as well as the microphone/speaker housing."     Really????  Its not functional... its not for aerodynamics, and its outright got scuffs ...It's only the Fenix 8 Line??  What's the purposes behind the blemishes.. its not a cut-out for any of the functionality. I think its issues caused in production, and possibly a defect on the hardware...
 Can someone explain as to why I have a 1300 watch and its got 2 tick marks or blemishes on either side of the flashlight, never visible on any other device..  
Please??
  • My apologies Garmin Nation.  If I seemed crass or frustrated in my initial post.  I'm really feeling let down due to these blemishes around the flashlight, and maybe this came off a little harsh.  Either way, I've seen there at Garmin service  has another defect on a different model.  This one isn't as noticeable as on both sides of mine, but regardless... It's there on a different Fenix, maybe the Solar model??

    What does Garmin Naton think??  And what can we do about this out of the box arriving like this?  Its been mishaps during production on the assembly of this new line up maybe??Image.jpg

  • For reference, my F8 has the same markings both side along the LED light module.  From what I see, the marks were from LED light module jointing with the bottom case.  I might try to exchange it if you are not happy with it.  Personally, I think there is always a visibility of outline of the LED light module to the bottom case.

    .

  • I do appreciate your input, thanks for that.. I see yours way more distinct, is it a different Fenix 8 51mm AMOLED Sapphire I've attached to show pics to show how mine is not as distinct around the LED frame, it does make sense.  But wouldn't that justify poor workmanship? that should be smoothed out or encased better in my opinion, or that mold of polycarbonate needs to be more seamless I believe for that price, I cannot justify. Especially after 2 days f contacting developers to get new codes for my purchased 25 faces or apps.  

  • I have to zoom my camera x3 or more to really see the outline.  The small vertical line as shown in your photo can be more visible if changing  light reflection angle.  Otherwise I cannot really notice and it does not bother me.  I cannot see that side of the case when wearing.  I understand your concern in term of price point,  the seam should be smoothed out and filled so the case would be as if it's one uniform piece.

  • If you feel that bad about it take it back and get it replaced. 

  • Thank you for that option... Im a big fan of your books and readings.

     I have reached out to possible vendors and as well Garmin's Products leads.  With the non availability of the device being new, it's a crap shoot, as to finding a new one.  Garmin is up to 2-8 weeks out depending on the features on the Fenix 8.

      Im seeing this on other that this is a craftsmanship flaw.  The smaller casing moving to the 8 series has affected the pieces and adhesive involved with the LED flashlight and speaker output.   Its almost as if its glued in and like Garmin Nation says... its poor craftsmanship and needs to be buffed as if its seamless or enlarge the casing to al the cutout of the Led as on the Epix and previous LED models.

  • I can't imagine anything less important than this. You can't even see it when wearing the watch, and there's no way anyone else will either

  • Looks like the casing assembly to me.  If it bugs you that much return it.

    Fenix 8 51MM AMOLED Sapphire Titanium
    Epix epixTm Pro (Gen 2) – Sapphire Edition 51 mm Carbon Gray DLC Titanium

  • Thank you for that response, you have just clarified the reasoning behind my diagnosis, and goes to show I pay attention to details way to much.  preciate ya!

  • Im seeing this on other that this is a craftsmanship flaw.

    it might be if these were built by craftsmen. But they're not, they're machine made.