Bootloop fenix 8

1e978602a758437091f9b1500a697481 8 months ago

Hello,

while walking my Fenix 8 gets unresponsable and now there ist only the Blue angle of death

I tried Reset by pressing start and Return, but no reaction and no beep

This for this a Solution possible or the only possibility to send it back?

thx

Top Replies

Garmin-Laurie 8 months ago in reply to 1e978602a758437091f9b1500a697481 +1 verified

Hello 1e978602a758437091f9b1500a697481

I am sorry to hear you are experiencing this concern. We have recently released the Public SW update version 11.89. This includes a number of fixes for crashing concerns…

All Replies

0 ignacioeml 8 months ago

Press light button during 15 seconds

0 1e978602a758437091f9b1500a697481 8 months ago in reply to ignacioeml

When? After Switch on? While booting?

0 ignacioeml 8 months ago in reply to 1e978602a758437091f9b1500a697481

when you prefer that is not the question.

also connect to Garmin express

0 1e978602a758437091f9b1500a697481 8 months ago in reply to ignacioeml

Garmin express does not recognize the watch, the 15 s press light button doesn't changed / end the loop :-(

+1 Garmin-Laurie 8 months ago in reply to 1e978602a758437091f9b1500a697481

Hello 1e978602a758437091f9b1500a697481

I am sorry to hear you are experiencing this concern. We have recently released the Public SW update version 11.89. This includes a number of fixes for crashing concerns. After installing this update, are you still experiencing this issue? If so, I would love to help investigate this. Please feel free to reach out me via Private message.

0 Darmok 8 months ago

Has there been a resolution to this boot loop?

0 1e978602a758437091f9b1500a697481 8 months ago in reply to Garmin-Laurie

The watch has gone back to garmin After Talking to garmin Support - this was the „Solution“ :-(