Where is the sleep mode setting? and how do i keep it from turning on?
Where is the sleep mode setting? and how do i keep it from turning on?
Update November 27, 2024:
Our engineers have indicated this issue was fixed with the SW version 12.22. Once this update is installed, when you toggle sleep off, you will be prompted to End Sleep. If you…
Same here... i set it for 1 minut only but cant turn it off totaly.
I have the same issue. 1200€ for a smart watch in permanent sleep mode. Unacceptable. I was pro Garmin watches so far but if this issue isn’t fixed ASAP I will leave for Apples watches. Super annoying…
This does not work. Only thing that works at the moment is to go to HRV status which states "sleeping" you select HRV and it prompts you to end sleep. You select yes and it ends the sleep session. This…
Same here... i set it for 1 minut only but cant turn it off totaly.
Update October 9, 2024:
Hello. I am sorry to hear you are having this issue. Our engineers that is causing the watch to reenter Sleep mode, after trying to exit this. They are currently investigating this concern. As a work around, you should be able to successfully end sleep by entering the Sleep Widget, and manually ending sleep here.
If you find this method is still not ending sleep, please let us know.
This does not work. Only thing that works at the moment is to go to HRV status which states "sleeping" you select HRV and it prompts you to end sleep. You select yes and it ends the sleep session. This is the only thing that works all the time. Previous behavior was you selected the down button entered morning report and sleep was ended however when you do this now you get your morning report but it goes back to sleep shortly afterwards if the times are in your sleep window set.
I have the same problem since last update (yesterday) ... the watch goes in sleep mode and even if i turn it off ... after few minutues goes in sleep mode again ... quite frustrating
put sleep mode on in the morning when I went to bed for night shift. It stayed on for 1 hour and calculated 1 hours of sleep. I slept for 8 hours.
so: disabling sleep mode doesn't work and enabling sleep mode doesn't work.
I have the same problem
I have the same problem, I activated sleep mode ar 8 in the morning after a night shift, woke up A couple of hours later and sleep mode deactivated itself. Reactivated it and again after a couple of hours the sleep mode was turned off again by itself.. strange behavior
Hi, my method works for me:
Switch off sleep mode, go to sleep score, there you can end the sleep mode. It worked in version 11.89 and now in 11.90. Go back until normally your watch face appears and the morning report appears. Please try it out.
Update November 27, 2024:
Our engineers have indicated this issue was fixed with the SW version 12.22. Once this update is installed, when you toggle sleep off, you will be prompted to End Sleep. If you are experiencing this concern, you will want to install this update using Garmin Express.
If you are still experiencing this, please feel free to reach out to me via Private Message.
I have the same issue. 1200€ for a smart watch in permanent sleep mode. Unacceptable. I was pro Garmin watches so far but if this issue isn’t fixed ASAP I will leave for Apples watches. Super annoying bug that shouldn’t have made it through quality assurance.