Need wireless 28.83

After software update to 11.64 I lost connection with external world from my one day Fenix 8 both Bluetooth and WiFi. The update has stopped radio modules on the watch. They are now “updated” to version 0.00:

Host: 11.64

GPS: 2.08

WiFi: 0.00

CIQ: 5.0.1

BMX: 17.0.9

WHR: 17.00.09

ANT/BLE/BT: 0.00

TSC: 0.19

Sensor Hub: 31.11

After connection to Garmin Express and maps and some small software updates every software is in latest available version. But still no possibility to connect with my phone or WiFi, watch still showing Need wireless 28.83.
I was asked by support for some data from the watch, sent it and waiting with useless over 1000 Euros watch.

Top Replies

All Replies

0 kezzad 8 months ago

Return it and get a new one.

0 9670389 8 months ago

Watch has been qualified by Garmin for replacement.

0 ead1042cd7094f2c9781c2531e33dc06 8 months ago

Try this.

1. Hold up to open the main menu
2. Scroll down and select About
3. Press the light button 8 times
4. Scroll down and select Reinstall Software
5. Follow any other on-screen prompts and wait for the watch to restart

0 9670389 8 months ago in reply to kezzad

The watch was replaced within 2 days. So nice. Thanks to Garmin Poland team.

0 BBK.Paul 8 months ago in reply to 9670389

That's great for a fast turn around. It was probably re-installing the system software.

0 3473606 7 months ago

I have been waiting to get this watch. Once I receive it I followed all the steps and it worked great . Them I connected it to the Garmin Express and updated to around 20 Garmin updates. No longer wifi or Garmin connect worked and kept referring to wireless 28.83.

No other options are provided. Very frustrating knowing that this is Finix 8 long waiting for it.

I just decided to return it and wait for any news that Harmon has fixed their bigs in finix 8.

0 3473606 7 months ago in reply to kezzad

I reset the watch to it's original settings and did it all over and still got the message wireless 28.83 reference.

I reluctantly had to return the watch and will wait for a good news that the bug has been fixed. Very very disappointed ️ ️ ️ ️

0 3473606 7 months ago in reply to ead1042cd7094f2c9781c2531e33dc06

I did exactly what is said and unfortunately nothing happened . Still no connection to any wireless apps. As soon as I invoke the wifi at connection mode a message " requires wireless 28.83 " appears.

Finally, reluctantly, decided to return it.

0 domdomz 7 months ago

Testé et ça a fonctionné

Appui long sur bouton gauche milieu - "paramètres"

"Système"

"Infos produit"

Appui 9 fois sur bouton gauche en haut (dans une autre réponse, c'était 8...j'avais un écran noir...)

"Réinstaller le software"

Puis à nouveau garmin express et tout fonctionne