RESOLVED: If you run with external HRM

jeversace84 9 months ago

Connection has become extremely unstable with new update. See heart rate graph from this morning below

Note that I've been using HRM on runs for years. It connected fine before the update

Top Replies

FlowState 9 months ago +6

In an old thread, someone who was having HRM connection issues (not exactly like yours) shared a procedure that fixed it for them: they removed the HRM battery for 30 minutes, put it in back in, and it…
jeversace84 9 months ago +4 suggested

I have reset my HRO PTO by taking battery out and back again, and re-paired and it all seems to work now. Apologies for any false alarm....
MikeB 9 months ago +2

Disappointing to hear this. I just got my Fenix 8 this afternoon and it upgraded to 11.64. I connected my HRM Duo and I found it's connection to be intermittent. Thought I had battery problems as I haven…

All Replies

0 jeversace84 9 months ago

Note that the graph shows constant connection/disconnection. Lighter red is HRM connected, blocky/brighter red is watch

0 MikeB 9 months ago

Disappointing to hear this. I just got my Fenix 8 this afternoon and it upgraded to 11.64. I connected my HRM Duo and I found it's connection to be intermittent. Thought I had battery problems as I haven't used it on over a year.

Oh well....

0 SomeUsername 9 months ago

No problems here.

0 kezzad 9 months ago in reply to jeversace84

What HRM are you using? What protocol are you pairing over?

Polar H10 here over Bluetooth, no issues.

0 Dr Phil 9 months ago

Works fine on mine. How many times have you experienced this? HRM-Pro+ connected using ANT+.

0 jeversace84 9 months ago in reply to kezzad

Garmin HRM-Pro. Whatever protocol is default

0 jeversace84 9 months ago in reply to Dr Phil

Every time I use my HRO Pro

0 kezzad 9 months ago in reply to jeversace84

Unpair the sensor and make sure to reconnect it via Bluetooth.

0 Dr Phil 9 months ago in reply to jeversace84

New battery in the strap?

0 FlowState 9 months ago

In an old thread, someone who was having HRM connection issues (not exactly like yours) shared a procedure that fixed it for them: they removed the HRM battery for 30 minutes, put it in back in, and it started working again. It is weird that you'd suddenly get connection issues with the new firmware tho.

kezzad said:
Unpair the sensor and make sure to reconnect it via Bluetooth.

Isn't ANT+ always the recommended protocol for Garmin chest straps, especially bc certain features may not work over bluetooth?