Crash Fenix 8

it's already the second time that my fenix 8 crashes while I'm starting a task and shows a black screen with a blue triangle! Fortunately, I can force a reboot to get it going again. Did it happen to anybody?

Top Replies

Garmin-Laurie 7 months ago in reply to rtapiste +1 verified

Hello rtapiste

I am sorry to hear you are still seeing this issue. Have you installed the 11.89 update? If not, please use Garmin Express to install this. Then once this is installed, complete a hard reset…
NikosA 8 months ago +8

Yes, it happens to me too, sometimes when I scroll up-down on notifications, sometimes when trying to start an activity and sometimes completely random when just in watchface. The Garmin triangle appears…
karco 8 months ago +6

Mine crashed today for the first time after i saved activity ( hike + course navigation) watch petformed unexpected reboot. Activity including stats got saved.
7499035 7 months ago +3

Same here ! It crashes when I launch a benchmark run created by Garmin Coach. Felix 8 it’s my first Garmin so far bad experience.

All Replies

0 Garmin-Laurie 7 months ago in reply to Cinqniu

Hello, I am sorry to hear you are having this issue. The Public software version 11.89 includes many fixes for various concerns. After installing this update, are you still experiencing this crash concern? If so, I would love to help investigate this. Please feel free to reach out to me via Private Message.

0 Roberto G.🇮🇹 7 months ago

After the various new updates, i'm not experiencing this problem anymore.

Thank you to the Garmin developers for their work.

0 rtapiste 7 months ago

Bonjour, même problème mais juste lorsque je termine une activitée de marche elle redémarre à chaque fois

+1 Garmin-Laurie 7 months ago in reply to rtapiste

Hello rtapiste

I am sorry to hear you are still seeing this issue. Have you installed the 11.89 update? If not, please use Garmin Express to install this. Then once this is installed, complete a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again.

If the crashing concern continues, please reach out to me via Private message so we can help with this further.

0 Sven 7 months ago

Mine crashes everytime i start a pool swimming activity. In the water (25 degrees Celsius) and out of the water. But strangely open water swimming worked (without gps though, indoors).

0 Sven 7 months ago in reply to Sven

I’m on 11.89 and also force reloaded the software again, to no avail

0 127cbe06d48f48ada83035b1e137006c 7 months ago in reply to Sven

I got my Fenix 8 yesterday and all good until todays pool swim. when i start the pool swim, it crashes with the blue triangle. All software up to date too....

0 3274661 6 months ago in reply to Garmin-Laurie

Hello!

Yes 11.89 update fully running now but unfortunately still having the same error.

While using maps & trying to search for a location while typing in the garmin app the watch reboots immediately ….

0 MohamedBinEssa 5 months ago

Happened to me twice during my multi sport workout & I lost all my data I recorded during the workout

0 3919772 5 months ago

I got the same issue this weekend due to empty battery...

My Fenix 8 51mm Amoled was up to date. Waiting now for the support to replace it.