Yes it’s a software glitch. Once you do the update that will go away. Why on earth they shipped them this way I don’t know because I suspect many will think the watch is damaged which it’s not.
Thank you. I've just waited for the update to apply and so far it seems to have sorted the issue. As you say though, why ship with this issue. Pretty poor.
You've probably already tried, but I had similar and held the power button for 30 seconds, then pressed it again and the device turned on. Good luck fixing it or getting a replacement.
