Fenix 8 AMOLED doesn’t startup.

I was hiking with my watch and I was unable to stop the activity. The start/stop button didn’t do anything.
I choose to turn the watch of because that was the only possibility. Now the watch doesn’t startup anymore. It freezes at the blue triangle.
Mac doesn’t recognize the watch. What can I do?

Top Replies

4336216 1 month ago +1

After about 12h the watch turned on; by itself. Not connected to charger when it powered itself on. Would have sent it in for replacement unit tomorrow had it not started up on its own.. let's see if this…
GaryHawke 1 month ago +1

Mine switch off during the night yesterday but I was able to switch it on. Just now, with a almost fully charge has switched off and nothing will power it back.

All Replies

0 GaryHawke 27 days ago

Decided to speak with Garmin, as a week on I had not had a reply email. When I got through to customer support I was told someone would be free to speak with me in 30 mins and would I like to wait. I did not wait and reluctantly I have now started a return and refund. I had hoped by speaking with someone I could get a swop not a refund.

0 lime on trail 26 days ago

So I got an exchange for my watch because it stayed in blue triangle loop. At this moment I’m hiking with my watch again (hiking activity) and the new watch stopped working.
same as the previous one. Tried to stop the activity, watch did not react to start/stop button. Switched of now it’s in blue triangle loop again.
I wil return this watch en ask my money back. It has to much software problems and in my opinion the UI/UX of the 7 pro series was way better.

0 jjmojo 20 days ago in reply to GaryHawke

I decided to upgrade from a Fenix 6 to the Fenix 8. It worked fine for a couple hours and then the screen went black. It appears to restart, but the screen is blank. I am returning the watch tomorrow. Totally disappointed Garmin would put a product out with this flaw.