Fenix 7 not recording jump rope activity

used to record my jump rope activity with my garmin fenix 7 sapphire solar. But since 2-3 weeks it doesn't work anymore. Each time I start a recording a jump rope activity my watch restart.

Does anyone have this issue ?

Top Replies

Garmin-Laurie 4 months ago +2 verified

Hello 9245381

I am sorry to hear you are having this issue. I would love to help investigate this further. For this, I will reach out to you directly via Private Message.
socorsu 3 months ago +4

Workaround and video demonstration to reproduce in less than 30sec.

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/401882/do-you-experience-random-reboots-and-or-freezes…
1561347 3 months ago +2

Im having same issue, evrytime my fenix 7s restarts

All Replies

+1 Garmin-Laurie 4 months ago

Hello 9245381

I am sorry to hear you are having this issue. I would love to help investigate this further. For this, I will reach out to you directly via Private Message.

0 1561347 3 months ago

Im having same issue, evrytime my fenix 7s restarts

0 3009564 3 months ago

+1 since last update. I wasn't updated my watch for last 2 months. Two days ago with old versions ( I do not remember the number) everything was okay and I tracked my rope jumps. Today I update it and now it restart every 2 mins.

0 gw 3 months ago

yes it does the same for me, every time you stop jumping it will reset v20.16

0 1579762 3 months ago

It is same on my fenix7

0 socorsu 3 months ago

Workaround and video demonstration to reproduce in less than 30sec.

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/401882/do-you-experience-random-reboots-and-or-freezes-when-doing-an-activity-if-yes-please-comment/1901224#1901224

Firmware 20.16. When using the jump rope application, it reboots at the end of the approach. I have attached a video.

If you turn off Bluetooth on your watch, it won't reboot.

0 gw 3 months ago in reply to socorsu

I just tried it myself and the activity works as it should with Bluetooth turned off.

0 socorsu 3 months ago in reply to gw

you can thanks Sergio following the original link i copy, i can't tag it because of its too common nickname and how forum is working.

0 Tukky-Sararit 3 months ago in reply to socorsu

I have same issue on Epic Gen 2

0 5785467 3 months ago

Yes I have the same issue.