Hello everyone,
I’m writing here to share a really frustrating experience with my Fenix 7X Pro Solar Sapphire, hoping to exchange with other users or bring this issue to Garmin’s attention.
After dealing with random restarts on my Instinct 2X, I decided to invest in the Fenix 7X Pro, drawn by its premium finish, impressive battery life, performance, and the running/trail features that seemed perfect for my needs.
Post instinct 2x
But here I am, just one week after purchase, already regretting it:
1. Garmin’s policy on ECG: I’m disappointed by the arbitrary restrictions and the lack of transparency regarding this feature.
2. Software updates: Comparing the software support to the Forerunner 965, it’s unacceptable for a watch at this price point.
And today, the final straw:
I did an 11 km trail run with SatIQ GPS enabled (no other specific settings, everything is on default). I was running with the map displayed on the screen. I got within 50 meters of the finish line… and the watch rebooted itself!
Honestly, this is unacceptable. A brand-new €700 watch crashing like this?! Between limited software support, bugs, and now this, I really feel like I’ve been let down.
I wanted to give Garmin another chance after my bad experience with the Instinct 2X, but clearly, that was a mistake.
Has anyone else encountered this kind of issue with the Fenix 7X Pro? Are there any solutions or similar feedback?
Thanks in advance for your replies,
A very disappointed user.
Buy on 17 January 2025.
Software 19.41
