"Caller ID active" on incoming call

ES 5 months ago

Hi,

About a month ago I'm starting to face issue when I'm receiving phone call.
It displays name from address book and after that shows "Caller ID active".
Phone is Samsung A54, watch is Fenix 7 Solar
All permissions are allowed, cache cleared, phone app on phone is default system, no third party app is installed like "truecaller"

Any idea how to get rid of "Caller ID active" message?

Thx

Top Replies

seilogramp 5 months ago +1

Are you using a 3rd party phone app, such as TrueCaller, etc.? If so, in the Garmin Connect app, try going to Settings > Notifications and toggle off that specific app.

Old yet similar thread - Caller…
trux 5 months ago in reply to ES +1
Try this: Use caller ID & spam protection - Phone app Help
1. On your device, open the Phone app .
2. Tap More options More and then Settings and then Caller ID and spam.
3. Turn See caller ID & spam off.…

All Replies

0 seilogramp 5 months ago

Are you using a 3rd party phone app, such as TrueCaller, etc.? If so, in the Garmin Connect app, try going to Settings > Notifications and toggle off that specific app.

Old yet similar thread - Caller ID on watch

0 ES 5 months ago in reply to seilogramp

Hi.

Thanks for reply

No. I'm not using third party app that like TrueCaller that can interfere with caller id function. Default Phone app for Samsung A54 phone.
I saw that articles for TrueCaller app and it makes sense, but I'm not using nothing similar.

0 trux 5 months ago in reply to ES

Try this: Use caller ID & spam protection - Phone app Help

On your device, open the Phone app .

Tap More options More and then Settings and then Caller ID and spam.

Turn See caller ID & spam off.

0 ES 5 months ago in reply to trux

This is for Google Phone App.
I'm using native Samsung call App.

Since this issue is related to some app that has ability to check spam calls, I found out that Viber app has ability to check save calls and spam alerts. For test purposes I disabled that on Viber. Maybe this will solve this issue.
I'll post it if it does the job ;)

Thanks