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Caller ID on watch

Former Member over 5 years ago

I have checked all my settings on phone and garmin connect app. The only display on my watch is " caller ID active". It worked previously to have the name on the watch screen. Why has this now been deactivated?

Top Replies

Former Member over 5 years ago in reply to Former Member +4 verified

Ok, found an interim solution. Need to disable all 3rd party caller apps (in my case, Drupe and Truecaller). Once Phone is back the default calling app, it works.

Garmin - please fix this! It was working…
RiccosF1 over 5 years ago +3 suggested

Go to Garmin Connect

settings>smart notifications

find Truecaller and switch if off
Former Member over 5 years ago +1

Hello my friend.
You have to allow android access to the teleronic list.
Sorry for my English :)

All Replies

0 Former Member over 5 years ago

Hello my friend.
You have to allow android access to the teleronic list.
Sorry for my English :)

0 Former Member over 5 years ago

Same here... Any solution?

Is had nothing to do with permissions, since the name appears for few seconds before switching to "caller ID is active".

+1 Former Member over 5 years ago in reply to Former Member

Ok, found an interim solution. Need to disable all 3rd party caller apps (in my case, Drupe and Truecaller). Once Phone is back the default calling app, it works.

Garmin - please fix this! It was working in the past.

0 RiccosF1 over 5 years ago

Go to Garmin Connect

settings>smart notifications

find Truecaller and switch if off

0 Former Member over 5 years ago in reply to RiccosF1

Thanks, is working.

Had to cancel both Truecaller and Drupe (my default calling app), but it seem to be working.

0 Eli.Stern over 5 years ago in reply to Former Member

What if I am using Trucaller for SMS? SMS are not shown on the Garmin... what can I do if I don't want to use the built in messaging but prefer Truecaller cod the spam blocking?

0 trux over 5 years ago in reply to Eli.Stern

Eli.Stern said:
What if I am using Trucaller for SMS?

Check Truecaller'd documentation if it can forward the SMS notifications. If so, enable Truecaller notifications in Garmin Connect settings » Notification » App Notifications. However, you won't be able to use the Reply function on such notifications. If you'd like to continue using the reply function for SMS with Truecaller enabled, you'd need to speak to Truecaller and ask them to preserve the original format of the SMS notifications, including the right sender's number or ID.

0 Former Member over 4 years ago in reply to RiccosF1

It would be better to disable the specific notification in Truecaller.

See here:

https://www.youtube.com/watch?v=uVZffz6_B08

0 2183652 over 4 years ago in reply to RiccosF1

Thank you. Sorted!