Fenix 7s Pro Sapphire Solar is rebooting after saving a multisport activity, upon connection via Bluetooth to Garmin connect. Software 19.34

Question

Garmin-Laurie · Accepted Answer

Hello 9164558 
 I am sorry to hear you are having trouble with the watch. There are some initial steps I would recommend trying. 
 
 If this issue is still occurring, I would recommend trying the following: 
 
 Hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. 
 If this is still occurring, remove the stored files from the watch.
 
 connect to a Windows computer 
 Open the watch drive 
 Open the Garmin folder 
 Delete the contents of the following files: Activities, Courses, Workouts, Locations, Remoted SW and New Files

If there is no change, I would love to help investigate this further. For this, you can reach out to me via Private Message.

seilogramp · Answer

Ocean5 said: Eventually it became a multisport activity which is not syncing 
 It's been occurring for at least a month. Same as mentioned here Help Fixing a Corrupt .FIT File 
 If you want that one activity fixed, post it here and we can repair it. 
 
 Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK. 
 Or upload the fit file to a reputable file sharing service , such as OneDrive , Google Drive , Dropbox , make the file public, then paste a link to the file in your post.

Fenix 7s Pro Sapphire Solar is rebooting after saving a multisport activity, upon connection via Bluetooth to Garmin connect. Software 19.34

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