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Fenix 7X Pro Solar Sapphire - Issue with the sleep monitoring with last firmware.

Hello,

Since the last update in 18.16 ( and maybe with the one before too), the sleep monitoring is less precise and do not detect when I sleep.

It worked better in previous version of the firmware.

Also, I have a 7 Pro, and the peripheral LEDs seem they do not work. Only the one that are in the center are lighting ...

Everything was working well before ... !?!

Thanks for a future good firmware !

Top Replies

Garmin-Laurie 7 months ago +1 verified
Hello KanaChan06 I am sorry to hear you are having this concern. For this, there are a few initial steps to try first.
- If there is no HR data being recorded throughout the night, be sure battery saver…

+1 Garmin-Laurie 7 months ago

Hello KanaChan06 I am sorry to hear you are having this concern. For this, there are a few initial steps to try first.

If there is no HR data being recorded throughout the night, be sure battery saver during sleep is disabled.
Ensure you have your sleep times set correctly in the watch.
Be sure you are wearing the watch at least 2 hours before and after your sleep times.
If you have not already, we would also recommend trying a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again.

I have also reached out to you via Private Message, in case this issue continues, to collect details of your experience.