Hi
2 last updates destroyed my HR. Lots of spikes or the read is low about 20-30. Is there a bug that Garmin knows about and is working on fixing? I should return the watch under warranty?
Hi
2 last updates destroyed my HR. Lots of spikes or the read is low about 20-30. Is there a bug that Garmin knows about and is working on fixing? I should return the watch under warranty?
Our engineering team are investigating any reports of trouble with the wrist HR sensor with the latest 16.22 software version. In particular where this impacts running activities. If you are experiencing…
How do I contact support to send them the info?
You can reach Garmin via call or chat here: Garmin Product Support
Yesterday my WHR was stuck at 112-114 as I was climbing uphill. That is ridiculous! Then it was stuck at 150-160 range while I was running easily downhill while in fact my HR was likely around 125-130…
My HR recording yesterday during a half marathon, look at those first minutes... F7X Solar with 16.22
How do I contact support to send them the info?
How do I contact support to send them the info?
I have a similar issue. See here (https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/epix-2/367357/epix-2-heart-rate-values-too-low-and-then-jump-high-impossible-to-train-to-heart-rate).
I have reported to "Support" but have yet to revieve a response. The watch is currently less than useless as this bug is ruining my training.
How do I contact support to send them the info?
You can reach Garmin via call or chat here: Garmin Product Support
Someone got any news about this bug? Heart rate is still too low. I wrote to Garmin, send them folder GARMIN. On response, they told me that the problem jadę need reporter to the developers and thats all. At least we have nap detectors:)))))
Nothing new happening. New beta does not mentioned HR at all. The latest reply is that they are collecting data from users about this issue so that they can find the cause. As if they did not have enough user reports until now. Plus where is their testing for such this issue?! They need to put much more effort into solving reported issues.
New beta Has come. Someone checked is the bug fixed?
I still have the same problem on 16.22. Is this is confirm bug which will be fixed soon or should I return the watch under warranty ?
I still have the same problem on 16.22. Is this is confirm bug which will be fixed soon or should I return the watch under warranty ?
Why don't you just continue using the strap until there's a fix out for whatever is affecting your watch in your situation?
I believe it impacts HR rest measures, right?
Have Garmin confirmed this bug?