Hi
2 last updates destroyed my HR. Lots of spikes or the read is low about 20-30. Is there a bug that Garmin knows about and is working on fixing? I should return the watch under warranty?
Hi
2 last updates destroyed my HR. Lots of spikes or the read is low about 20-30. Is there a bug that Garmin knows about and is working on fixing? I should return the watch under warranty?
Our engineering team are investigating any reports of trouble with the wrist HR sensor with the latest 16.22 software version. In particular where this impacts running activities. If you are experiencing…
How do I contact support to send them the info?
You can reach Garmin via call or chat here: Garmin Product Support
Yesterday my WHR was stuck at 112-114 as I was climbing uphill. That is ridiculous! Then it was stuck at 150-160 range while I was running easily downhill while in fact my HR was likely around 125-130…
i have 15 minutes to work on bike, oon last 5 minutes HR start to works normally like it should, first 10 minutes is like 80-90-100 max....what the *** is wrong with that...
interesting, checked now and there was some small package downloaded and I'm install it now. probably without software numeration change.. there was only writen than timezone map bla bla.. but ok. I will check later if there was something changed..
The did not fix it. They may have tried to fix it. People are still having same or similar issues on all related watches (Fenix 7 ,Epix, forerunner 255, 256, 955, 965).
Is possible somehow to downgrade firmware to older version?
Yes, there is description somewhere on Garmin site how it can be done.
Nope, bug is not fixed. Still waiting for some info from Garmin
I would also like to know what the heck is going on. My HR is about 30 beats off on my runs (used to average 144, now 111). I also did a 9 mile hike at 9,000 feet of elevation and said I burned 500 calories?!?!?!