New records for everyone!

Every now and again after completing a run, my Fenix congratulates me on new 1km, 1 mile, 5km records - even though they're definitely not. As far as I know these records are stored per device as I can't find them on Connect as I can for 10k, half-marathon and marathon. It seems to me like the shorter distance records get deleted every now again and I couldn't find any pattern to when this happens (I thought it might be after firmware updates or soft-resets).

Has anyone else been experiencing this? I found a few old posts about similar problems so it seems this used to be somewhat of an issue in the past that might have returned?

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/271833/instinct-giving-me-running-records-that-do-not-break-previous-records-set

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/223844/records-recorded-wrong

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-5-series/130412/personal-record-bugs

0 unixcrab over 2 years ago

Yes, I have this quite often on my Tactix 7. It doesn't matter how slow or fast I run, I seem to keep setting new records

0 tmk2 over 2 years ago

talsela said:
I can't find them on Connect

I can see all running records in Garmin Connect. This includes 1 km, 1 mile, 5K, 10K, HM, Marathon, and longest run.

talsela said:
As far as I know these records are stored per device

Yes, they are, but they get synced from Garmin Connect to a device.

One important thing to note: A record has to be confirmed in garmin connect in order to become official. If you don't do it, then it's possible, that a previous record (or an empty record) is synced back to your watch.

0 Vini over 2 years ago in reply to tmk2

Unixcrab has already mentioned that the records list includes 1 km, 1 mile, 5K, 10K, HM (Half Marathon), Marathon, and longest run. The only additional information I would like to provide is that some of these records need to be enabled for you to view them.

Go to GC web > Personal Records, click in Customize list and check mark all distances.

0 unixcrab over 2 years ago in reply to Vini

Ahh thanks, hadn't noticed those greyed out ones in the Customize list and they didn't match my watch at all. Did a manual "Send to Device" and they updated. Let's hope that fixes it...

0 talsela over 2 years ago in reply to Vini

Thanks, that's new to me. I accepted my 5km record but my km/mile records were impossible so I didn't accept them and have none now. I guess the bug happens when there is no record in GC. I'd expect the watch to alert after *every* run (since none was ever accepted) or only if a previous "suggested" best was broken.