Fenix 7x sapphire solar flashlight just stopped working

da3c787cfde14f039db450abb2f3900b over 1 year ago

Well had an update a couple days ago and now the flashlight on the watch doesn't work...what is going on and how do I fix it

Top Replies

Volker over 1 year ago in reply to 1760908 +2 suggested

Performe a soft reset. Press and hold the light button until the device shut down. After that press the light button to enable the device. The soft reset does not kill any data/settings. Perhaps it help…
8774907 over 1 year ago +2

I had the same issue, I did the soft reset that some people mentioned in this thread and it worked. Just hold the flashlight button and then power off, then use the same button to turn on after a moment…
1760908 over 1 year ago +1

Same thing happened to me. Had an update yesterday (June 5) and now the flashlight doesn’t work. This is my second 7x Sapphire Solar in 10 months and I’m starting to get to my wits end. My last one just…

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0 3604308 over 1 year ago

The soft reset worked for me

0 7504563 over 1 year ago

I have the same issue since the last update few days ago!

Definitely a problem on Garmin side!

0 7504563 over 1 year ago in reply to Dr Phil

Many thanks.

Had the same problem since the software update. The soft reset solved it!

Thanks for the info.

0 otsdr 11 months ago

I have noticed a couple of days ago that the flashlight on my 7S Pro Sapphire Solar doesn't work anymore; I don't use it very often, so I don't know how long it has been broken.

Whenever I try to power on the flashlight, I only get the brightness levels on the left side of the screen; after some time it says "Flashlight brightness has been reduced to cool down", even though it never powered on the flashlight.

FW was 16.22, updated to the 17.20 beta, tried all the soft/hard resets... nothing worked.

0 1154662 11 months ago in reply to otsdr

This is very common with updates. A power cycle should fix it.

0 otsdr 11 months ago in reply to 1154662

None of the solutions in this thread works for me, including a regular power cycle.

Edit after 1 day: this morning the flashlight started working ,after one night of sitting on my desk. The watch was in battery saving mode; after I switched to normal mode, the light stopped working again. No "brightness has been reduced" message this time, but again, I wasn't able to get it back working no matter what I did.

I have uninstalled the watch face I was using (Pip-boy-ish), with no immediate change; the flashlight started working again at a later time in the day, this time switching the battery saver on and off didn't break the flashlight function. Not sure if I should blame the watch face, or my usage pattern (I prefer the battery saver mode, and only use the full capabilities when I record an activity), but the flashlight seems to work, so I suppose I can call it "fixed".

Edit after 11 months: happened again at some point, was able to get it working again via the strobe function.

0 8860720 6 months ago

noticed the flashlight on my fenix 7 is not working. Iam not always using the function but when i do need it, found out it was not working. The "flashlight brightness has beed reduced to cooldown" keeps popping up. Sw version: 18.16

0 5702648 4 months ago

Hi the flash light has stopped on my fenix 7 I've updated the software and shut down but still not working, it was fine yesterday I don't wear this watch to work as I have an instinct 2 that I wear for work I changed it over when I got home and wanted to use the flash light it's showing the 4 light and red settings on the watch face and battery usage indicator showing it's on.

0 3069551 17 days ago in reply to Volker

Thank you for that tip, it worked perfectly