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Watchface Time Freezes and Doesn't Update in Battery Saver Mode - Alarm Does Not Go Off

Hi, is anybody experiencing the same problem of a watchface not being updated when in battery-saver mode? The hours and minutes field does not update until I interact with the watch using buttons. It's been like that since version 7.2 I was hoping for a fix in the 8.18 version but the problem persists. Also after some time of inactivity, the watch stops responding to the raise to wake gesture. Thanks

Top Replies

Garmin - Chris over 2 years ago in reply to 7715183 +1 verified

The Connect Mobile APP should not be allowing the Fenix 7 and Enduro 2 series being set to display "Time Out". It should be only "Always On". This issue will be resolved in a future Connect APP update…

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0 Wargimp over 3 years ago

jup, same here

0 Ament over 3 years ago

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/290983/8-13-8-14-sleep-watch-face-not-updating-time

The issue already reported but as we can see nothing has changed so far.

0 7715183 over 2 years ago

Hi all, I'm facing the same issue. Is there any update on how to solve it? Thank you all!

Alessandro

0 C.sco over 2 years ago

I wonder if the bug is somehow related to gesture. I've always had gesture turned off, and I've never had this issue.

+1 Garmin - Chris over 2 years ago in reply to 7715183

The Connect Mobile APP should not be allowing the Fenix 7 and Enduro 2 series being set to display "Time Out". It should be only "Always On". This issue will be resolved in a future Connect APP update. Time Out only applies to the Epix 2 series.

Please see the update from engineering in this Enduro 2 thread:

- v9.33 Software Battery Save Mode Time Freezing

0 7715183 over 2 years ago in reply to Garmin - Chris

That works. Thank you.
I will wait for the display "time out" option to be fixed before using it again.

0 Dr Phil over 2 years ago in reply to 7715183

7715183 said:
I will wait for the display "time out" option to be fixed before using it again.

That might be a long wait as my understanding is that the 'time out' option should not be there for the F7/Enduro, it's there for the Epix. I think what we'll see is that option disappearing for the Enduro/F7.

0 7715183 over 2 years ago in reply to Dr Phil

Pity! It was actually a cool functionality.