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Fenix 6x Pro Solar FW 26.93 no data heigth with segments

Hi, Garmin Fenix 6x pro solar...fw. 26.93
When I try to see profile height data in a segment, tells me  "There is no height data for this route",The drawing on the map looks good and the data, % distance.... too
All other data related to altimetry works correctly.
Could someone tell me if there is a solution.

thx