After update to sw v.23.00 Fenix 6x don't show sleep data after stop sleep manually.
After update to sw v.23.00 Fenix 6x don't show sleep data after stop sleep manually.
Updated December 5th, 2022:
Engineering is looking into the issue further to resolve it.
For anyone that can replicate the issue of your sleep deleting if you manually end your sleep recorded for the…
I have the same problem on my Fenix 6 Pro. I don't really want to reset my watch to factory settings and loose all my activities on the watch without knowing if it works. Powering on and off does not solve…
Same Problem here. Reboot and soft reset (hard restart, however you want to call it), which I periodically and definitely always after a firmware update do, didn’t help. Really don’t feel like resetting…
Watch synced fine last night. I think the first night didn't sync as it needed HRV data.
My watch records sleep well but it isn’t imported in Connect anymore.
I am sorry there is an issue. Your issue is different than the core issue of this thread.
Please follow this Support Center article:
- My Sleep Statistics Are Not Displaying in Garmin Connect
If you continue to have sync issues, please reach out to Outdoor Product Support in your region.
Well, well, I did not have any problem after the first night spent with 23.00 :-).
But 2 weeks later, today I tried to manually end sleep.
Pushing enter/start button after choosing yes did not trigger the leave of yes/no state , I tried it several times, and this had to choose no. After pushing enter/start button I did not go back to the “sleeping zzzz” state, but I go “no sleep data recorded”.
Has anyone experienced that combination ever?
I properly wore the watch, had not changed sny settings between 2 sleeps, did not use it to record activities for 8 days or so.
The only new thing I did, that after many months yesterday I used again HRV stress app.
It would be strange that it has anything with sleep window, manual sleep etc.
If you sync to Connect, is there any sleep recorded there?
My theory on how sleep recording might work: one process records data relevant for sleep detection (HRV and movement) 24/7. Another process creates a summary of the last sleep period. The second process is likely triggered by a "too-active-to-be- sleeping-after-a-period-of-sleep-event" (or you pressing End Sleep). If, for whatever reason, the summary was not created, the sleep widget displays "no data". Because you wrote 'end sleep' didn't work as expected, something might have interfered with the summary creation. Sometimes, after an hour or so of waiting, data will still appear in the sleep widget. It seems to be quite a robust process. In some software versions, erroneously detecting a nap mid-day replaced the night's sleep with the summary of the "nap", and when the "nap" was very short, it showed "no data", I'm not sure if that still happens in 23.x .
It is possible that the Connect back-end service parses the file with the 24/7 data and does not depend on the summary that the sleep widget uses. The sleep overview in Connect contains movement and HR data (at least it used to, last time I checked is a while ago), while the sleep summary on the watch has only time, and classifications as light, deep, REM, awake but no movement or HR data.
Disclaimer: all my theories are based on nothing but hunches, and can be completely wrong.
No, all the data are there except for the 2 rows of sleep. No duration and score.
Then it seems to be messed up on a more basic level. No idea if there is any correlation with the HRV app. Hope you'll get some sleep tonight (according to your watch ;-) )
If you end HRV manually when you wake up, say goodbye to your sleep data for that night :P
Just to be sure, I spoke about the HRV Stress App, which can be started as an app, and I did not speak about HRV status widget, which can be manually stopped similarly to sleep.
gotcha! yeah I was referring to the HRV widget.