GPS off after update to v23.00

Guillaume over 3 years ago

Hello

I updated the soft of my Fenix6 up to v23.00 this morning and I cannont get any signal GPS ever since.

I tried with GPS / GPS+GLONAS / GPS+GALILEO and for several activities : still non signal.

Is it a known issue related to v23.00?

Do you have any fix to suggest?

Thank you

Regards

Top Replies

Garmin - Chris over 3 years ago +2 verified

I am sorry there is an issue.

For any abnormal behavior immediately after a new software release, please try the following:

1) Power your watch off then on again.

2) Hard reset your watch by holding down…

All Replies

0 Guillaume over 3 years ago in reply to Xavier

I followed the instructions of Garmin - Chris (hard reset to factory settings) and it was fixed the day after

0 Farron over 3 years ago

The CPE is important for fast satellite reception.
Without current CPE, positioning takes up to 5 minutes.
It is also visible in the info area of the watch.