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Battery issues 6x Pro

TweeB
over 4 years ago

Last full recharge 6hour ago.

HR diabled

SpO2 disabled

Phone connection disabled

From 41days/100% to 35days/85% in 6 hours with above settings.. Did a full factory reset already, setup watch again.. Same result.. 

Out of the box watch was completely dead 0% charge. After full 100% recharge and setup,  battery down to 30% with out of the box factory settings in 24h........

I've had several garmin watches before, and always software improved the usability some time after the initial release, but this just feels like a DOA.. Looks like i'll be needing to send this one in for replacement.

Top Replies

  • over 4 years ago +1 verified

    If you would reach out to Garmin Support, we would be happy to work with you on this. Plus if there is an issue like you have explained, we really would like to take a close look at that device to…

All Replies

  • 0 over 4 years ago

    Even in battery save mode, after a fresh reboot and recharge, the unit discharges from 100% to 80% in matter of hours... I'll be contacting Garmin support for a replacement and have them look at the unit itself..

  • 0 over 4 years ago in reply to TweeB

    It does seem that the battery or something is not right. I would return it or exchange it if you purchased at a local store. When I got mine on release date, mine was at 90% and was reading 19 days after I set it up on my phone. Recently it shows 18 days after I charge it 100%. I never got the 21 days that Garmin shows, but it might be because I have enabled the gesture On, which turns on the backlight for 8 seconds. So this could be that I lose a day.