Display won't turn off when off-wrist

Hi,
I’m experiencing an issue with my Epix Pro.

Even when the watch is removed from my wrist, the display remains on (in AOD "dimmed" mode).

Here’s the situation:

  • Always On Display (AOD) is on.

  • No activity or app is running.

  • The optical sensors are clean.

From what I understand, the display should turn off automatically once the watch is off the wrist, regardless of AOD settings. However, mine stays on indefinitely.

Am I missing something?

Thanks