Epix Gen2 Watch auto reboots after saving Golf activity and all golf data is lost 23.18

Every golf round, I run the activity, keeping which clubs hit, etc... at the end of the round, Save the activity, and now the watch suddenly reboots. It will 'usually' save the generic score and lose all the shot data and ability to go through those, but the last time it didn't even do that and the whole score wasn't even saved. The activity (distance walked) does show up...but the Garmin Golf specific activity info was gone. This rebooting after the golf activity has been happening every time for the last many rounds, enough that I did a factory reset a few days ago (argh) hoping that would fix it, but it didn't help.

0 mista_chewey 10 days ago

I am also getting that issue.... I tried pushing an update to fix whatever bug it was but that didn't help either.

0 mista_chewey 10 days ago

Im also getting that issue...I tried pushing for a manual update but it didn't solve it.

0 4000719 7 days ago

I am also getting this error. Garmin needs to do something!

0 4000719 7 days ago

I am also getting this error. It hasn't recorded the shot data from my rounds since mid September, only the scores. Garmin needs to fix this bug!

0 2798771 7 days ago

I also have the same problem with Epix Pro Gen 2. Watch reboots after I end the round, and all shot data is lost. Tried contacting Garmin, but no help so far. Updated the watch, factory reset the watch, and I even created a new account, but the problem is still there. Wonder when Garmin will do something about this.

0 banquo22 7 days ago in reply to 2798771

I talked to their cust support and submitted the troubleshooting dump files they requested but they certainly don't know what's causing this yet. As a tangent..I also own a Venu 3, which has more basic golf functionality...I used it for my last golf round just to see if I could at least get shot data since my Epix won't, and the Venu3 did the exact same thing. Rebooted after I tried to Save the gilf round. All shot data lost.