Epix 2 Pro audio playback issues - HELP!

Hi

Apologies if this is already covered somewhere but it is doing my head in

I have a new Epix 2 Pro sapphire  51 -  love it apart from..

when playing music ( via Spotify on watch)  - on a run or walk ( only ones tested so far)   it works fine that for the first approx. 7 mins it starts stuttering to the point where it plays about 1 second of music at a time - after another similar period of time - it starts playing fine again -  and then you've guessed it another 7 mins goes to *** again.

I have tried the following

with HR strap and without -  no difference

Have accessed the secret BLE meu and tried adaptive / 1mb / 2 mb -  no difference

updated software -  no difference

headphones are cheapish Soundcore. 

software version 22.06

I read somewhere that its a CPU issue on some models and only solution is new watch -  but really dornt want to go through that if I can avoid it.

cheers

Ben

  • I honestly don't think you need a new watch, I have the same one (but smaller version, which shouldn't matter) and I only ever have an occasional stutter for half a second every 10 minutes or so which is not too bad. It could be CPU bottlenecked but maybe not by the music but by another app or watchface, maybe have a look at what's running in the background? I hope you find out what's the issue is!

  • try a reset to defaults in the system menu, before of that, sync with app garmin connect to save data