Related
Options

Custom golf club list and virtual caddie not working

seannicol
1 month ago

Hi Garmin team! After a software update over a month ago, I have had issues with my custom club list and virtual caddie working correctly. Just shows the default bag and the ! for the caddie. It used to work. Any advice?

  • +1 1 month ago

    Hello, 

    I have sent you a direct message requesting a confirmation from you on a few pieces of information I need, and upon receiving your reply I can help offer some additional information on the concern you mentioned on this post. 

    Please keep an eye out for the message icon in the upper right section of the forums site for my request. 

    Thank you, 

    Cody - Garmin Golf Forum Administrator 

  • 0 1 month ago in reply to Garmin-Cody

    Any resolution on this?  I’ve had the same problem on 2 of my last 4 rounds.  Very frustrating!

  • 0 1 month ago in reply to 6248544

    Hi. Only played 1 round since I fixed this. Playing again in 2 days so hopefully the issue doesn't pop up again. I noticed that from the Garmin golf app, if I tried to sync my phone (the circle with the 2 arrows) it wouldn't spin or sync.

    Deleted the Garmin golf app from my phone, reinstalled it, logged in, synced with my watch, and then it worked 

  • 0 19 days ago in reply to seannicol

    I am having the same problem.  When you deleted the Garmin Golf App and reinstalled it, did it remember all your previous rounds, stats, profile, etc?

  • 0 4 days ago in reply to 5390454

    I’ve just encountered the same issue as OP, virtual caddy not working, just showing “!” and ‘ask caddy’ returns an error. I deleted and reinstalled the Garmin golf app (all previous data restored as I assume it’s stored in Garmin’s Connect servers, not locally).

    Will have to wait for the next round to see if it worked.