Epix Pro Gen 2 - Restarts when Climb Pro gets active

Dear Garmin, 

I've been using Epix Pro Gen2 for a while and recently I started using it for my bike rides. 

Navigation works correct, but when I approach a climb and the notification from the Climb Pro activates, the watch restarts. 

Sometimes, when I'm quick to "switch the screen" before the notification visually appears, it stays fully active and it doesn't restart.

I've updated my software/firmwear as well as my maps, and my music content. When I'm navigating or just cycling/running/hiking/skiing and pretty much any other activity, there are not problems with restart. 

However the moment I receive a ClimbPro notification, it restarts. 

What can I do to be able to take advantage of the climb pro feature?

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  • Hello

    I am sorry to hear you are having this issue. I would love to help investigate this further. For this, I will reach out to you via Private Message to collect the details of this concern. 

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