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Epix gen2 can't purchase golf membership

3875651
14 days ago

Within golf app my watch is showing connected, when I go to try free golf membership, a screen asking to connect a device keeps popping up, I've been in contact with garmin via email and phone and have received six different answers with no fix.  Last answer was it was going to be fixed with a data patch, I don't know what to believe anymore, I've reset everything, all software is up to date.  I even generated a new account at their request.

Golf membership was my #1 priority with this watch and it doesn't work feel ripped off 

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  • 0 13 days ago in reply to Garmin-Cody

    Hi @Garmin-Cody, I followed your steps above and have screenshots which I can share if needed.

    (1) Confirmed connected

    (2) Orange profile - start free trial - im prompted to add device, go through the process end up back within Connect and see my device (connected), swipe back to Golf, no change. 

    Thank you for the help here, please let me know if you need screenshots etc. Sean

    Just to add, this is Garmin Golf for Android;

  • 0 7 days ago

    Hello,

    I am encountering the exact same issue on a Fenix 7 Pro. I assume this is a software issue and will be resolved?

  • 0 13 hours ago in reply to Garmin-Cody

    What about Venu 3?  I reading Garmin’s software update it states Venu 3 is now part of membership, yet it does not work.

  • +1 13 hours ago in reply to 4818095

    Update as of June 5th, 2025: 

    This is tied to a fix we are in the process of making available through an update to the Garmin Golf app. 

    Once that testing is complete we'll release the update which should be released in the near future. 

    I do not have a specific timeframe or date the update is expected to become available, but I will update this post here in forums once the Garmin Golf app a new version available containing the fix to allow subscription for your device. 

    I have added you to the ticket, as compatibility for the Golf Membership features was added in the 14.15 update to the Venu 3 series, and we just need to get the Garmin Golf app updated to accommodate the subscription for that model. Other models that are listed as compatible not allowing the subscription to proceed will also be updated to allow for the subscription to be processed as well.