Strength coach issues

Hi all

I'm desperately trying to get help to resolve an ongoing issue with my gen 2 Epix Pro (software version 19.34).

Garmin connect allows me to build strength coach plans, but the plan and the workouts never appear on my watch.

If I go to the strength coach app it says "No plan" and "set up a Garmin coach training plan in Garmin connect", but the plan is already in place and appears on my forerunner 255 (beta software ).

If I go into the strength activity training options while a strength coach plan is active, it will show the custom workouts I've built, but none that come from the strength coach. And, if I change to a running coach plan (and exist the strength coach plan) it appears on the Epix pro as soon as I sync.

To troubleshoot, so far I've tried:

- restarting my watch and phone 

- clearing the connect cache

- forgetting the Epix pro from Garmin connect and repairing

- building new strength workouts and pushing them to the watch 

- rescheduling workout dates in the strength coach on connect and then syncing the watch.

The problem has been present since day 1 and I'm all out of ideas. Please help!