Dear all,
anyone else facing the situation that after the latest SW update to 18.14 there is an issue with the always on display? After some time, can not identify as of now, only the time and one data field is still shown. The rest is gone. I already searched the settings because I was expecting maybe a new setting but was not able to find anything related...
Normal
Always on OK
Always on broken
I already did a restart but did not help.
just updated to 19.41 on my epix pro gen 2 with the issue still existing. None of the several updates in the last weeks changed something on this topic.
I am sorry to hear this is still occurring…
Hello, our engineers have not been able to reproduce this issue with SW version 19.40 and later. If you are on the latest SW version, and are still experiencing this, please reach out to me via Private…
Hello, I am sorry to hear you are having this issue. I would love to get this concern reported to our engineers. For this. I will reach out to each of you via Private Message to collect the specific details…
Update December 13, 2024:
Hello, since many of you are still reporting this concern, I have let our engineers know that this is not resolved. They are continuing to investigate this. Thank you for your…
