I am in week 8 of 16 for a Garmin Cycle Coach plan, linked to an upcoming race on Oct 27 (Whaka100). Last night my watch stopped showing any suggested workouts for the race, and there appears to be a problem with the plan and/or the attached race. On Garmin Connect Web the plan is still active, says week 8 of 16 and all the details are correct. The Workout Schedule shows bike icons for rest of this week (6 days), but clicking on to the schedule to see the workouts just loads a blank page. The plan also looks correct on Connect App, but the Workout Schedule is completely blank for every week in the future (and the past). Tapping on "Plan Overview" in the Connect App crashes the app and goes back to the app home screen/dashboard. The race shows up correctly in Connect (web and app) and all the details are correct.
On the watch, the Primary race glance now says "No Race". The Race Calendar glance does show the race, but it only displays the name and 0:00. Selecting the race from the race calendar glance just shows a gold trophy with time 0:00 and distance 0km, as if it has finished. See screen shots. From the Garmin Coach glance on the watch, all daily suggestions for the upcoming week are for running (!).
I can't tell whether it's a problem with the coaching plan that is affecting the race event, or the other way around. Or both. Either way, I can't see any way that might sort it out other than deleting the race (which will also end the coach plan) and re-creating it. But then I will lose the 8 weeks of training data, which was the entire base phase and the start of the build phase - and the new plan will presumably start with a new shortened base phase, or may not even create at all as I am now less than 8 weeks from the race. I would really like to avoid this outcome.
Naturally I have already tried all the standard processes, soft reset of the watch, uninstall/reinstall connect app, uninstall/reinstall Express, remove device from connect and express and add back in, reset glances, edited some properties of the race and garmin coach plan and re-saved them, manually sent the race to the watch, etc, etc.
I don't mind trying a full factory reset just to see if it helps, but only if this won't reset all my historic data and training metrics, such as training load/readiness, VO2, ftp tests - is all of this stored on Connect or is some of it only on the watch? If all the metrics reset, any subsequent suggested workouts are going to be heavily compromised.
