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Will the Epix series get an UI update to the fenix 8 style?

Wiscolifter
11 months ago

Just watched a review on the Fenix 8 and love the new UI style. Will the Epix pro get an update to that UI style?

  • 0 10 months ago in reply to clonetrooper

    Well,

    mightbe I didn't describe all those things in detail and one could misunderstand them if you want to ignore the problems!

    Everything I had or still have are bugs. I won't describe those things again for you in detail because you will anyway ignore them not important what I write.

    For example the weather widget never showed up at all completly, some parts of the map were just missing. That was a bug. Solved, ok. But there's a lot more things not working and the decision if that's a problem or not should be left to each customer, right?

  • 0 10 months ago in reply to Garmin Bug

    Are you just a troll?

    In the beginning I had empathy for you, as I had some issues with my Epix (I’m going for the 3rd), but now I’m fed up…

  • 0 10 months ago in reply to Paulo_Goulart

    I'm not a troll.

    I just want garmin to fix those things. I wrote again to them since support didn't answer my last request and I'm waiting now since 28th of August. That's not helpful.

    And then someone is explaining to me that my problems aren't severe.

    Every user has its own use case and some issues which aren't severe for some people can destroy the usefulness of the whole watch for people with other use cases. That's my point.

    Just an example:

    If someone writes that the battery drain, lets assume a severe case with only 1 day battery life, is a severe issue for the way he or she uses the watch I can understand that.

    I wouldn't write to that user: Oh that's your problem? I charge my watch every night, so why is this a problem for you? It's not a problem!

    And again:

    Different use cases have differences in the severity of software issues for the personal use case. Is that so hard to understand?

  • +1 10 months ago in reply to Garmin Bug
    Garmin Bug said:

    I'm not a troll.

    I just want garmin to fix those things. I wrote again to them since support didn't answer my last request and I'm waiting now since 28th of August. That's not helpful.

    If you want Garmin to address your specific problems in a timely manner, then you need to call them and work with a Garmin rep.  You need to put in the time and effort.

    Complaining to a group of anonymous fellow users on an internet forum will not fix your problems.

    HTH

  • 0 10 months ago in reply to gaijin

    I've contacted support again via Email, I've added my phone number and asked for a callback.

    Nothing happened, sorry.

  • 0 10 months ago in reply to Garmin Bug
    gaijin said:
    If you want Garmin to address your specific problems in a timely manner, then you need to call them and work with a Garmin rep.  You need to put in the time and effort.

    Garmin Bug said:

    I've contacted support again via Email, I've added my phone number and asked for a callback.

    Nothing happened, sorry.

    And around and around we go...

    Call Garmin Support and talk with a Garmin rep.  This is the part of the solution you are responsible for.

    HTH

  • 0 10 months ago in reply to gaijin

    Some people just like to complain. 

  • 0 10 months ago in reply to Wiscolifter

    And I'm still hoping they will do it. SW support is a mark of respect for their customer, and would keep their long term customer in futur products. This is what apple/samsung does now, and Garmin should get inspired...

  • 0 10 months ago in reply to slowpace

    Well, I’m invested since the first forerunners, Fénix 3 and all iterations, several Edge’s, radars, pedals, you name it. The more the merrier…
    I had my set of HW problems, but Garmin support has always  responded as (or more than) expected.
    What can I say, let them continue to address bugs that will always exist in such complex mechanisms.

  • 0 10 months ago in reply to slowpace
    slowpace said:
    SW support is a mark of respect for their customer

    And Garmin continue to support watches for a long while after release. However, any person buying a watch expecting new features to be added is on a fools mission. Buy the watch with what it has then be pleased when new features are added. While Garmin has always added new features to released watches in the past it cannot be guaranteed that this will happen in the future and certainly not added ad infinitum on any watch.