My garmin epix 2 won't take a charge or turning on.

My garmin  epix 2 won't take a charge or turn on. 

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  • Hello

    I am sorry to hear  you are having trouble with the watch. For this, there are a few steps I would recommend trying.

    • Clean the charging contacts on the back of the watch and cable, using…

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  • Hello

    I am sorry to hear  you are having trouble with the watch. For this, there are a few steps I would recommend trying.

    • Clean the charging contacts on the back of the watch and cable, using rubbing alcohol. 
    • Try connecting this with another outlet, as well as a computer port. 
    • Try another charging cable.
    • You can also try completing a factory reset while connected to the power cable: 
    1. Ensure the watch is powered off.
      • You may need to hold LIGHTfor up to 30 seconds to turn the watch off.
    2. Press and hold BACK and START/STOP.
    3. Press LIGHT to power the watch on while holding these two buttons.
    4. After the first beep release START/STOP.
    5. After the second beep release the remaining button.