When will garmin release a stable software version for Epix Pro with no problems at all for all advertised functions? Finally that's what i have paid for.

You need to define an acceptable level of stability. You will never get a software version with No Problems.

But I agree that garmins software quality could be a lot better. Especially the iq-store. And express not supporting some features like glance folders.

Ok, I agree with that.

But when will wer get an acceptable level if stability?

This is what my Epix Pro lacks from the beginning.

And if you tell garmin like here in the forum or their support about those issues they don't solve much of them. And those they solve it takes too long.

One should get a working device from the release. Small errors, bugs stability problems and so on are ok, but not that what garmin is delivering right now.

What do you think, how many fuctions of the watch are working and how many not and this for ALL functions of your watch, not your specific ones ...

I believe in terms of percentage a lot more are working than those that aren't working.

But that's not the point! The point are the important to me functions not working properly.

Let's only take the optical HR measurement as an example which is extremely important for a sports watch. It's showing spikes with completely wrong and much too low HR data for a lot of people and this destroys all the nice training metrics garmin is calculating. This single function not working properly destroys the full usefulness of the watch for training!

And for me and I guess for a lot of other people that's one of the main reasons to buy exactly this watch (besides if battery life)!

And now it's useless. A much cheaper device is doing better, especially if you can pair it with a cheap third party ecg chest strap.

And that's my point. In this case it's not important at all if all the other nice functions (I don't  even use, like you are not using the same functions I do) are working properly.

Just accept it: in my use case and I believe that a lot of people buy a garmin watch for the same reasons like me the current software problems render the watch useless for that use case.

I accept that it's working for you and that's fine. But please accept also that those issues aren't ok for me and a lot of other people here!

Yes, I can accept this, BUT:

- you bought your watch for these specific functions, have you tested yhem after buying it if they are working?

If they did not work, did you sent your watch back?

- if it was ok after buying it or with an earlier software release and now with one of the new software releases it is not, did you go back to the older working release?

May be these are some strange questions, but I think, so it works if you buy something ...

1) One cannot test all the functions within 14 days for return! It's impossible. And if not, one has to start from the beginning very suspicious about every software bug to be able to find it.

Some things can't definitely be tested because the watch needs at least 2 weeks of data as probably know, for example the HR variability statistics.

And other things like setup of wrong HR zones aren't so easy to recognize.

2) some software issues came up with the updates.

You say that I can roll back to the old version. OK, tell me, in the official software from Garmin, where can I setup in garmin connect or on the watch itself: go back to software version xx.xx, might be I am missing that?

As far as I know roll back is quite complicated with backups from other users which aren't officially supplied by Garmin. Can I trust those backups from people I don't know? What about warranty if I do this?

And even if I do that I reinstall the bugs from the old version for removing the new introduced bugs. Can you understand that this is not very satisfying?

And finally again:

Why all this complex workarounds? Why can't Garmin just release tested updates? Why can't they solve all those issues? Might be they care, but in my opinion, even if they care, their software engineers don't get the information or they are quite unable doing their work or overworked or with a bad team lead, etc. A lots of people here wrote that they informed Garmin about bugs in the Beta releases, and what dies Garmin do? They release those bugs in the official release as they state. Of course I cannot confirm that, but are all those people lying here? I don't believe that!

I have the feeling that some people in this forum claim that I don't deserve a working watch from Garmin as they advertise it and what I have payed a lot of money for? Come on, do you really think so?

You have to test the functions you need after buying your watch ... and, frankly said, if people are buying these complex watches and do not dive a little bit into it and read the manual, then it might be a journey with surprises ...

I disagree. Imagine to apply this reasoning to all complex objects such as cars. How can you test all car functions (including the implicit ones)? Quality assurance exists just to avoid this problem. We all understand that qa is not always enough but in this case there are so many bugs and regressions that one could safely assume that qa process is not properly done. Especially for reproducible bugs. 

I have tested all the functions for what I have bought the watch and read the manual about these. And to give you an understaning: this epix pro 51mm that I have was/is a luxury gift that I made for myself. In general I use only the Golf function, Garmin Pay and I want to have the long battery live. Later I discovered the activities 'Walk', 'Indoor Cycling' and 'Indoor Walk', sometimes I play with some other activities, but if I se problems in working/understanding, I don't care, my core activities have to work.

And about HR data, yes, I have also sometimes a rapid increase during an activity, but also the long term observation is important for me, not the hourly ones and that is working ...

And at the end, a lot of users who are new with their watch trying this and trying that (what I can fully understand) but also here it could be, that combinations are found, that brings the watch into trouble.

It's a complex area ... and YES, Garmin should and will fix errors, but some of them take also time to find out.

A main problem might be to get the same circumstances for a problem, that a user has ...