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Extremely inaccurate swim pool tracking by Epix 2

1583566
over 1 year ago

Hello. I've bought an expensive watch to track my sport activities. Walking, running, skiing, cycling - tracking without any issues. 

BUT today I tried pool swimming. 1000€ watch unable to correctly track swim pool lenghts?! Some time ago, I used Garmin Venu and it tracked pool lenghts without any issues. But with Epix 2, it is absolutely useless!

I swam 14 pool lenghts (700 meters) but my watch tracked my activity as 1100 meters, LOL! After each 100 m (two pool lenghts) I stopped for a 30-45 secs rest using LAP button.

Every 100 m took me time 2:30 - 2:45 as you can see in a screenshot, but in Garmin Connect there is sometimes 100 meters, sometimes 150 meters and sometimes even 200 meters. My best 100m in 39 seconds. LOL. What is going on here?!

I read all the tips from garmin about pool swim activity:

1) pool lenght 50 m is correctly set
2) I do strong push off the wall and glide before my first stroke of each pool
3) I swim the whole lenght of the pool with one stroke - the *** stroke
4) I turned off auto rest and press LAP button when I am resting after each 100 m/two pool lenghts (for 30-45 seconds)
5) I have the latest firmware 16.22

I am really really sad from this situation and these watch are absolutely unusable for me in a pool. Should I RMA them? Is this NORMAL? Thank a LOT for your help! Lukas


  • 0 over 1 year ago in reply to 5241820

    It's ridiculous how the $1000 watch can show you a "new record of 0:17 / 100 m", for me, they are able to add another pool lenght again after 10 seconds and don't have some inner algoritm that this is humanly impossible, that's simply LOL.

  • 0 over 1 year ago in reply to 1583566

    the second problem is that my resting heart rate while swimming shows 3-12 bpm and this is also outside the range of normal heart function. Apparently there are monks who can do such things, but I assure you that I am not one. It is clearly visible that someone loosened the sliders in the algorithm in a senseless way.

  • 0 over 1 year ago in reply to 5241820

    so garmin if you know what's wrong.

    When can we expect action from you?

    Next time we recommend ourselves as beta testers

  • 0 over 1 year ago in reply to 5241820

    Exactly as you said - someone loosened the sliders in the algorithm. There is no way how watch can track a pool lap after previous pool lap which took only 10-20 seconds (50 m lenght). FIX THIS! There is no issue with Garmin Venu!!

  • 0 6 days ago

    I have a similar issue. I'm using trainingpeaks to prepare a workout and then upload it to garmin connect. It works flawlessly for my run and road bike trainings. 

    i tried to do the swim workout (main part 15x 50m freestyle) today but didn't go well. My garmin epix 2 has registered 25m pool length and then just after few seconds it registered additional 25m (up to 50m) and then once more (up to 75m) although it should only be 50m (2 laps). It has happend few times. I have correct pool length.

    i also awaited that my watch will auto proceed to the next intervall, i.ex. after 30s rest or after 50m, but each time I had to push the lap button myself.

    Is this the same problem with the newest fenix series?