Epix pro shows 15.77* with an asterix

Recently purchased and epix pro 51mm. Updated software and system about shows 15.77* . Garmin express shows 12.76. Non of the festures on 15.77 are available. There appears to be a problem with the update.

How do i fix this?

0 Dr Phil over 1 year ago

Reset to Default Settings - Settings, System, Reset, Delete Data and Reset Settings.

Connect to Garmin Express and try again

0 tommyschlebusch over 1 year ago

I had this issue with previous updates. It basically didn't update properly. This is the response I got from Garmin and it worked perfectly afterwards

Garmin - Chris

Hello,

I saw your forum post. Your watch software did not properly update to the current v13.22 version that is available for your 47mm Epix Pro watch. You should be able to correct the issue by reinstalling software to your watch. If that does not work, using Garmin Express to update your watch.

Please try the following:

- Go to your System > About menu, press the top left Light Button 8 times. Go to the very bottom and select the option to reinstall the software.

When you are done, you should be on v13.22. If not, you will need to use Garmin Express on a computer to update your watch. You should be good to go with the first step though.

Have a good day!

Kind regards,

0 Tisztul_A_Visztula 3 months ago in reply to tommyschlebusch

I have an Enduro 2 with 18.16* in System/About.

I dare say it has nothing to do with that 18.16 was not properly installed. It was done properly and showed 18.16 without the asterix.

The asterix appeared after 18.16* around the time Garmin pushed the latest sw to my watch this year even if I had succesfully deleted gupdate.bin each time before 19.41 and 20.xx could have been installed.

So my conclusion is that these newer version simply marked my 18.16 as obsolete when the former sw versions popped up as a question (install now OR install later).

forums.garmin.com/.../1894239

Or when there was a timer countdown from 30 seconds:

forums.garmin.com/.../1894596