Epix 2 - Activity Tracking

8207492 said:

Another site shows holding the three bar button

Which site? There is no option to turn off activity tracking. If it's Garmin's support site, they mention to check the manual for your specific device. I recall this used to be an option on Fenix watches, but was later removed.

Is there anything you're doing that is preventing a normal walking arm swing? The watch's accelerometer needs to be able to detect this in order to give you steps.

Also, are you seeing zero steps on the watch itself? Listed on the glance widget "STEPS."

My Garmin Watch is Not Accurately Counting Steps

https://www8.garmin.com/manuals/webhelp/epix/EN-US/GUID-F50B8B6D-F4ED-42A6-9A0E-F40B14CDB6B6.html#:~:text=Select%20Settings%20%3E%20Activity%20Tracking%20%3E%20Status,and%20sets%20the%20time%20automatically. 

There isn't much on the Epix gen 2 out there. In fact, there isn't anything specific I can find. It's all general and barely applies.

8207492 said:

There isn't much on the Epix gen 2 out there

Have you checked Garmin? 

• epix (Gen 2) Standard/Pro Series Owner's Manual
• epix (Gen 2) – Sapphire Edition | 47 mm | Garmin Customer Support

The link you provided is the original Epix, not the epix (Gen 2). Big difference. Is that really what you have?

• Original Epix released 1/5/2015
• epix (Gen 2) released 1/18/2022
• epix Pro (Gen 2) Series released 5/31/2023

And like I said, there is no longer the option to turn on or off activity tracking on your epix (Gen 2). So that is not the issue if the watch is not tracking steps.

Yes. I've checked garmin. And the tutorials are out of date. The software has been updated and the tutorials never were so tips no longer apply. Here's another example. I want to change sleep times and this is the tutorial on garmin:

I got that. There is no longer an option to turn on or off activity tracking. So ive just had t accept that the tracking on this watch just doesn't work. 

8207492 said:

Except there is nothing about sleep times under user settings.

Correct, that's not where you adjust sleep times on the Epix (Gen 2), as noted below. You need to do that directly on the watch.

Setting Sleep and Wake Window Times in Garmin Connect | epix (Gen 2)

Editing the Sleep and Wake Window:

Depending on the model, you may be able to edit this information on the watch, in your Garmin Connect account, or both. 

epix (Gen 2) Standard/Pro Series Owner's Manual - Customizing Sleep Mode

Hold MENU > Select System > Sleep Mode > Schedule. 

Your watch should like something like this...