When turning my Epix (Gen 2) off and on again the watch doesn't save the last used watch face and jumps to the last installed watch face.
Everytime I have to manually switch back to my favourite watch face.
Garmin please fix this.
When turning my Epix (Gen 2) off and on again the watch doesn't save the last used watch face and jumps to the last installed watch face.
Everytime I have to manually switch back to my favourite watch face.
Garmin please fix this.
I am sorry you have the issue. When attempting to replicate the issue, there has been no luck on my end.
- Is the watch face you normally use on your watch a default watch face or a Connect IQ added watch…
Very strange. Today i turned on my Epix 2 and....everythings fine....I don´t know what happend, but it´s correct right now.
Thanks for your reply.
To test, I uninstalled all of my iq watchfaces, then did a soft reset and then reinstalled two iq watchfaces. So far everything seems to be back to normal and the watch is saving my last selected watchface…
I am sorry you have the issue. When attempting to replicate the issue, there has been no luck on my end.
- Is the watch face you normally use on your watch a default watch face or a Connect IQ added watch face?
- If Connect IQ, does the issue happen if you are using a default watch face?
Please try the following:
- Soft reset your watch by holding down your top left button until your watch shuts off then let go of the button.
Very strange. Today i turned on my Epix 2 and....everythings fine....I don´t know what happend, but it´s correct right now.
Thanks for your reply.
Today it happens again. There is no difference if i choose a default watchface or a connect iq watchface. My epix doesn´t safe my choosen watchface when turned off and on again. Turning on results in showing the last installed watchface. Softreset doesn´t change anything.
I am sorry you continue to have the issue. Thus far, you are the only report worldwide which leads me to believe your watch went sideways with the update but the issue itself is not a direct software bug with the v15.74 update or there would be other customers posting on your thread too or reaching out to Product Support worldwide.
I am sending you a Private Message to work with you further. When you are signed-in to our forums, please check the top right corner next to the Notifications lighting bolt icon.
To test, I uninstalled all of my iq watchfaces, then did a soft reset and then reinstalled two iq watchfaces. So far everything seems to be back to normal and the watch is saving my last selected watchface.
However, when I uninstalled the watchfaces, another problem arose, which is described in the following thread:
forums.garmin.com/.../15-74-wrong-watchface-gets-deleted-in-connect-iq
Not only were watchfaces deleted for me, but also other installed apps that I had to reinstall.
User Steffen is not the only one facing this issue, Even before the update (since about week or even two weeks) I am having the same/very similar issue. My Epix gen2 do not save last face used and always after the reset switches to the last face from the list. Same happens after plugging off from the computer
@Steffen 6515769
Please update your watches to the just released v15.76 software and test further. If you continue to have the issue, please highlight my name and send me a Private Message. Thank you!
Hi, I have the same issue. Latest updates are installed. Deleted all watch faces and re-installed them. It still happens daily, once a day, after 30 minutes of wearing it. How to solve this?