Hello everyone,
I bought an Epix 2 around March of this year, I've already replaced it once in June and now the same issue happened again. I have started a support ticket and they should replace it again, however, I was wondering if there is something I can do to avoid it happening in the future.
The issue is that some buttons have stopped working. They are still clicking, no sound/feeling differences compared to the working buttons, however, the clicks don't do anything. I've tried the cleaning and soaking tips that Garmin support pages suggest, however, it might work very shortly (1-2 minutes max) sometimes, not even every time I do the soaking procedure. I have tried resetting the watch, but I think it's a hardware problem as nothing changed.
Any tips on this?
