I have a 51mm Epix Pro Sapphire and I'm still unable to get the ECG added to my watch. I've followed all the guides and my app will not display "finish setup". Not sure where to go from here.
I have a 51mm Epix Pro Sapphire and I'm still unable to get the ECG added to my watch. I've followed all the guides and my app will not display "finish setup". Not sure where to go from here.
I can’t figure out how to PM you
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Thank you Chris for all your help. Your suggestions were spot on and I’m up and running now. I’m sure it’s not easy sometimes dealing with us BMWs, so with much gratitude and respect for what you do for…
Thanks for the suggestions. My problem is/was I was on my tablet. I don’t think I would have figured that one out without your help…Thanks brother
your help would be appreciated. Garmin - Chris
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Chris, I’ve upgraded to the 51mm Epix Pro and watched the Garmin ECG setup. I don’t even see a “Finish Setup” option to start the ECG app process. Mine shows Garmin Pay as the first option, followed by Activities/Apps, Notifications/Alerts, etc…
I can’t figure out how to PM you, so I figured I’d reach out in this thread since it’s a similar issue. Thanks
I can’t figure out how to PM you
You can do this on a Windows or Mac computer, not on a mobile device (phone, tablet, etc.). Hover mouse over name, select "Send a private message."
Your Epix Pro software is not showing updated to software v14.68 required for the ECG feature. It is showing an odd software version when I looked at your watch through our backend.
I am sending you a private message. When you are signed-in to the forums, check the top right corner to the right of the Notifications lighting bolt icon.
Thank you Chris for all your help. Your suggestions were spot on and I’m up and running now. I’m sure it’s not easy sometimes dealing with us BMWs, so with much gratitude and respect for what you do for us, THANK YOU!!
Thanks for the suggestions. My problem is/was I was on my tablet. I don’t think I would have figured that one out without your help…Thanks brother
Yes. With Chris’s help
Same problem... No option to "finish setup". One week old 47mm Epix Pro Sapphire. Watch has 14.68 and Connect app is up to date.