ECG

 your help would be appreciated. Garmin - Chris

I have found the cause of your issue. I am sending you a Private Message to keep your information private between us. When you are signed-in to our forums, please check the top right corner to the right of the Notifications lightning bolt icon.

Chris, I’ve upgraded to the 51mm Epix Pro and watched the Garmin ECG setup. I don’t even see a “Finish Setup” option to start the ECG app process.  Mine shows Garmin Pay as the first option, followed by Activities/Apps, Notifications/Alerts, etc…

I can’t figure out how to PM you, so I figured I’d reach out in this thread since it’s a similar issue. Thanks

Jiman said:

I can’t figure out how to PM you

You can do this on a Windows or Mac computer, not on a mobile device (phone, tablet, etc.). Hover mouse over name, select "Send a private message."

Your Epix Pro software is not showing updated to software v14.68 required for the ECG feature. It is showing an odd software version when I looked at your watch through our backend.

I am sending you a private message. When you are signed-in to the forums, check the top right corner to the right of the Notifications lighting bolt icon.

Thank you Chris for all your help. Your suggestions were spot on and I’m up and running now. I’m sure it’s not easy sometimes dealing with us BMWs, so with much gratitude and respect for what you do for us, THANK YOU!!

Thanks for the suggestions. My problem is/was I was on my tablet.  I don’t think I would have figured that one out without your help…Thanks brother

Yes. With Chris’s help

Same problem... No option to "finish setup".  One week old 47mm Epix Pro Sapphire. Watch has 14.68 and Connect app is up to date.