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Connecting to Pixel 8 Pro

jstu313
over 1 year ago

Anyone have success with connecting to a Pixel 8 yet? I've gone through all of the troubleshooting steps, disabled adaptive connections and still can't get the watch to connect via Garmin Connect. 

For what it's worth, I can still connect it to my S23 Ultra... which I've turned off when attempting to pair with the Pixel 8.

Things I've tried:

  • Force closing Garmin Connect app and clear storage
  • Rebooting phone
  • Rebooting watch
  • Turned off adaptive connections in settings on Pixel 8
  • Toggled Bluetooth on Pixel 8
  • Went into Bluetooth settings in Pixel 8 to confirm it wasn't a previously connected device

I'd think maybe it's an Android 14 thing, but my S23 Ultra has a beta version of Android 14 and it connects just fine.

Any other suggestions are appreciated!

  • 0 11 months ago in reply to jstu313

    Did you do a hard reset on the Pixel phone or the watch? I'm not able to pair with my Pixel 8 Pro.

  • 0 11 months ago in reply to Mmarks9156

    Apologies, can't really offer any guidance other than adding a data point that I've experienced no issues with my Epic (Gen 2) and my Pixel 8 Pro.  Been working fine since I got the phone in November.

  • 0 11 months ago in reply to charlie_halloween

    After a hard reset of my watch it was able to connect with no issues. 

  • +1 11 months ago in reply to Mmarks9156

    I am sorry to hear you are having trouble with the phone pairing. For this, there are a number of troubleshooting steps we would recommend trying; 

    1. Ensure the phone OS is on the latest version
    2. Uninstall the Connect Mobile app
    3. Clear the phone cache and history
    4. Ensure the watch does not appear in the phone's Bluetooth menu. If it is, please remove the device
    5. Powercycle the watch and phone. To do this, hold the Light button until this shuts off. Then power on again
    6. Reinstall the Connect Mobile app
    7. Try the pairing again ( Be sure there are no other Bluetooth enabled device nearby)

    Then try the pairing with the app again. 

    If this is still not pairing with the phone, are you able to connect with a Bluetooth headset or speaker? 

    We would also recommend trying these steps for reinstalling the software update: 

    1. Hold the menu button
    2. Select System
    3. Select About
    4. Press the top left Light Button 8 times
    5. Scroll down and select the option to reinstall the software

    Then try the pairing again. If there is no change, please feel free to reach out to me via Private Message, so we can investigate this further. 

  • +1 11 months ago in reply to Garmin-Laurie

    To streamline any reports of this concern, I am going to close this forum thread. You will want to differ any discussion of this issue, to the original reported thread here: forums.garmin.com/.../epix-gen-2-stop-connecting-to-the-phone-after-update-to-17-23