Connectivity problems after upgrade to 14.36

Hi all,
I've got a serious connectivity problem (looks like) after the upgrade to 14.36.
No WiFi network recognition at all and no bluetooth connection possible (tested on several different devices).
Removed all former connections on iphone and in Garmin app, a lot of restarts (watch and smartphone), watch resets (incl removing all activities etc) nothing helps.

Everything else looks fine.

Somebody with the same issue?

Grtz, Hans

Top Replies

Garmin - Chris over 1 year ago +1

Hi Hans. I am sorry you have the issue. I was able to help TagB resolve the issue on his watch earlier today. I hope your watch issues will also fully resolve for you too. I am sending you a Private Message…

All Replies

0 TagB over 1 year ago

Same here it Happened to me yesterday. all of a sudden after 14.36 update my Garmin Fenix 7 Pro Solar does not connect to my iPhone or Samsung Fold4 anymore. no Bluetooth connection. i already Soft Reset, Hard Reset, Factory Setting etc. Delete the Connect App delete the watch to my bluetooth, i also try the Garmin Express and Nothing help. it just doesnt connect at all. this is really not nice for a very expensive smartwatch and all of a sudden it doesnt work after the update. GARMIN come on i have 3 Garmin watch and the most expensive one is the one that doesnt work!

0 Garmin - Chris over 1 year ago

Hi Hans. I am sorry you have the issue. I was able to help TagB resolve the issue on his watch earlier today. I hope your watch issues will also fully resolve for you too. I am sending you a Private Message to work with you directly. When you are signed-in to our forums, please check the top right corner next to the Notifications lightning bolt.

0 9400849 over 1 year ago in reply to Garmin - Chris

i have the same exact issues, can someone help me?

0 Garmin-Laurie over 1 year ago in reply to 9400849

Hello 9400849

I am sorry to hear you are having this issue. I am going to reach out to you via PM to discuss this.

0 Jo Millin 10 months ago

I also have this issue and cannot connect