Epix gen 2 pro golf gray boxes

I started seeing these gray box artifacts today. On 14.31. Sometimes they are at the bottom of the screen too in the virtual caddie area.

Anyone else?

+Garmin-Cody

Top Replies

Garmin-Cody over 1 year ago in reply to cgriffin +2 verified

Updated October 25, 2023:

This issue is in the process of being addressed through the Beta Software program, and once the beta program is complete, will be released to all users with the completion to…

All Replies

0 Gerd_NL over 1 year ago

I have never seen this, but I use only the tournament mode ... (Epix Pro 51mm, 14.31)

0 cgriffin over 1 year ago

here it is at the bottom of the screen

+1 Garmin-Cody over 1 year ago in reply to cgriffin

Updated October 25, 2023:

This issue is in the process of being addressed through the Beta Software program, and once the beta program is complete, will be released to all users with the completion to public software.

Alpha version 15.68 for fenix 7/epix was just released today, and addresses the gray spaces appearing over the hole view map layout. For those enrolled in the beta program, this software is available now for users with the fix, or if you are not wanting to participate in the beta program, you can wait until the public software release becomes available.

https://forums.garmin.com/beta-program/fenix-7-series/f/announcements/350148/beta-version-15-68---check-for-updates-only

Thank you to everyone for you patience on waiting for the fix,

- Cody

0 cgriffin over 1 year ago in reply to Garmin-Cody

Thanks Garmin-Cody

0 Niterider4 over 1 year ago

I saw those on my 51mm Pro yesterday.

0 TigerGPS over 1 year ago

I saw same issue after 14.31 upgrade with Epix 2 Pro Sapphire 47mm. Nice upgrade other than the grey bars bug.

0 Niterider4 over 1 year ago in reply to TigerGPS

I could be wrong, but I believe I saw them on my 51mm Pro the day before I upgraded to 14.31.

0 cgriffin over 1 year ago

These gray boxes/lines appeared again for me while playing golf yesterday on a different course. I reported it via PM to Garmin-Cody but posting here in case others have the same problem and can report it.

0 atseng1 over 1 year ago in reply to cgriffin

I get these gray boxes from time to time as well. But it seems like it’s a delay in drawing the graphics. When I scroll to another screen and back. Sometimes the graphics repopulate. So it doesn’t bother me too much.

0 vanlinde over 1 year ago

Same here